Our expert team is ready and glad to answer your questions and offer valuable advice seven days a week.

At Bay Street, we provide non-stopping real-time support and consultation to our agents 24/7, all year round. Our in-house managers, answer agents’ calls and needs, solving tough situations, and providing professional opinions for all the aspects.

Arthur Zhao (FRI, SRS, ABR, MCNE, E-PRO, Broker)

As an award-winning experienced realtor, Arthur Zhao has a proven successful track record of providing a wide spectrum of professional services to buyers, sellers, and investors. He is skilled in real estate negotiation, customer service, real estate sales training, and customer service.

Arthur Zhao is a full-time manager for Bay Street Group, developing New Sales / Advanced Training Programs, coaching Top Producers, reforming brokerage information center and office policies, and dealing with RECO and TREB compliance issues.

With his extensive knowledge on the multiple aspects of the real estate industry, Arthur helps agents improve their marketing and negotiation skills to the next level.

Alex Qian (Broker)

Alex Qian is one of our best agents who joined the brokerage at the early stage of Bay Street Group. Graduated from the School of Computer Science, University of Waterloo, and with ample experience in financial investment, Alex exhibits acute insights, strong analyzing abilities, and remarkable versatilities.

Alex has won high recognition and praise from his clients with different backgrounds and needs by offering tailored and exceptional real estate services.

As one of our full-time in-house managers, Alex enjoys sharing his expertise with colleagues and is always ready to answer questions and give advice to the best of his knowledge.

Chao Li (FRI, Broker)

As the Managing Director of Commercial Division of Bay Street Group, Chao Li, master’s degree in electrical engineering and bachelor’s degree in mathematics, is specialized in providing professional advice and guidance in commercial real estate transactions, as well as residential. He is a Fellow of the Real Estate Institute of Canada (FRI), a well-recognized and respected instructor in GTA Chinese Real Estate society.  

Being brokerage manager for his previous brokerages, with extensive expertise in developing training systems and improving efficiency, Chao Li was appointed as full-time manager and continued providing extraordinary services to agents and the brokerage.

Chao has profound experience in commercial real estate investment. He was the founder and president of Toronto’s first Chinese Commercial Real Estate Association. He also established the North America Commercial Real Estate Investors Club and oversees its strategical planning. His unique commercial seminar provided new aspects and valuable professional advice for agents and clients looking for investment opportunities.

Lee Zhang (Broker)

Recognized as “Sister Lee”, Lee is helpful, versatile, and knowledgeable, one of the most popular instructors in Bay Street Group. Specialized in leasing and investment issues, Lee’s seminars attracted attendees with the brokerage and beyond.

Lee’s Leasing hotline, nearly 24/7, is the solid support for all the agents encountering any leasing difficulties.  With her help and diligent work, leasing transactions are increasing steadily and rapidly. Her professional service on tenancy law is one-of-a-kind and unreplaceable for our brokerages.

As a seasoned real estate investor, Lee has accumulated solid experience in property leasing and investment. Her extensive expertise and professional services have won high acclaim from her clients and colleagues. 

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